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How We Handle Your Information

We collect what we need to run your account, process your bKash, Nagad and Rocket payments, and keep your wallet secure. This policy explains what we gather, how we use it, and the choices you have.

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bjbajee How We Handle Your Information
DATA SECURITY

How We Protect Your Information

We use encryption to secure your login, payment details and account activity. Your bKash, Nagad and Rocket transactions are processed through secure payment gateways; we do not store your mobile wallet PIN or full payment credentials. Session data is protected by SSL, and account access requires OTP verification when you log in from a new device.

Encrypted Connections Every page on bjbajee runs over HTTPS with SSL encryption. Your login credentials, payment information and session cookies are encrypted in transit so they cannot be read if intercepted. Look for the padlock icon in your browser's address bar.
Payment Security When you deposit via bKash, Nagad or Rocket, the transaction is handled by the wallet provider's secure gateway. We receive a transaction reference and confirmation; your wallet PIN and full account number stay with the payment processor, not on our servers.
Account Verification We send an OTP to your registered mobile number when you log in from a new device or request a withdrawal. This two-step check ensures that only you can access your account balance and approve payout requests, even if someone knows your password.
Cookie Control Our site uses cookies to remember your session, language preference and login state. Essential cookies keep the lobby working; optional cookies track which games you play to improve recommendations. You can disable optional cookies in your browser settings without losing core functionality.
PRIVACY CONTACT

Reach Us About Your Data

If you have questions about how we handle your information, want to request a copy of your data, or need to update your account details, our support team can help. We respond to privacy requests through the same channels we use for account support.

Live Chat Open the chat icon in the bottom corner of any page. Tell the agent you have a privacy question and provide your registered mobile number so we can verify your account and handle your request securely.
Email Support Send your privacy request to our support email address from the email you registered with your bjbajee account. Include your username and a clear description of what you need: data access, correction, deletion or opt-out.
Account Settings Log into your account and go to the settings page. You can update your mobile number, email address and marketing preferences directly. For data deletion or a full copy of your records, contact support instead.

Privacy Policy FAQ

We collect your full name, mobile number, email address and date of birth during registration. When you deposit via bKash, Nagad or Rocket, we record the transaction amount, wallet reference and timestamp to track your account balance and process withdrawals.

Yes. Contact our support team via live chat or email with your registered account details. We will provide a file containing your account information, transaction history, login records and any other personal data we have stored within a reasonable timeframe.

Active account data remains on our system while your account is open. Transaction logs are retained for the period required by financial record-keeping rules in the regions we serve. If your account is inactive for an extended period, we may archive or delete non-essential data.

We share data only when necessary: payment processors receive transaction details to complete bKash, Nagad and Rocket transfers; game providers load your session; verification services check account security. We do not sell your personal information to advertisers or unrelated third parties.

Log into your account, withdraw any remaining balance, then contact support with a deletion request. We will close your account and remove personal data within a reasonable period, retaining only what is required by financial record-keeping obligations or legal requirements.

We use session cookies to keep you logged in, preference cookies to remember your language and settings, and analytics cookies to track which games are most popular. Essential cookies cannot be disabled without breaking the site; optional analytics cookies can be turned off in your browser.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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