Reference

What You Agree to When You Use bjbajee

These terms set out the rules for your account on bjbajee — how you open it, how you use it, and what happens if something goes wrong.

Account holder rulesbKash, Nagad, Rocket conductWallet and withdrawal termsEligibility by region
bjbajee What You Agree to When You Use bjbajee
HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

Your account data is held securely and used only to operate your bjbajee account — not sold or shared with third parties outside what's needed to process your bKash, Nagad, or Rocket transactions. You can request a summary of what we hold on your account by contacting support from your registered email. If you want to close your account, submit a written request and we'll process it within a reasonable period, returning any withdrawable balance to your verified wallet first.

Data Retention We keep account records for as long as your account is active and for a period after closure as required by applicable financial conduct rules in your region.
Wallet Security Your bKash, Nagad, or Rocket wallet details are matched and verified at withdrawal — we never store full wallet credentials beyond what the transaction requires.
Access Requests You can ask us what account data we hold. Contact support from your registered email with the subject line 'Account Data Request' and we'll respond within a reasonable timeframe.
Account Closure To close your account under these terms, send a written request to support. Any withdrawable balance goes back to your verified wallet before the account is deactivated.
TERMS CONTACT PATHS

Reach Us About Your Terms Questions

If something in these terms isn't clear, or you need to raise a concern about your account conduct, our support team handles terms-related queries directly. You can reach us through live chat inside your account, by email, or through the help form on this page. We aim to respond to terms and account queries within one business day.

Team online

Live Chat

Open your account on bjbajee and tap the chat icon — terms and account queries go straight to the team handling policy questions.

Email Support

Send your terms question to our support address from your registered email so we can match it to your account record quickly.

Help Form

Use the contact form on this page for written queries about account rules, wallet conduct, or eligibility — we'll reply to your registered address.

Common Questions About These Terms

These are the questions we get most often about account rules, eligibility, and what these terms actually mean for how you use bjbajee.

These terms apply to anyone who opens or uses a bjbajee account. Eligibility depends on your age and local law — access is only available in regions where it is permitted.

No. Your account wallet must be registered in your own name. Using another person's bKash, Nagad, or Rocket wallet to deposit or withdraw breaks these terms and may result in account suspension.

We'll update the date at the top of this page when terms change. Continuing to use your account after that date means you accept the new version. Close your account before the change if you don't agree.

Email support from your registered address with the subject 'Account Data Request'. We'll confirm what we hold on your account and respond within a reasonable period.

We check that the wallet you're withdrawing to matches the one used to deposit. If there's a mismatch, we contact you before releasing funds — this protects your account from unauthorised withdrawals.

Send a written closure request to our support team. We'll process it and return any withdrawable balance to your verified bKash, Nagad, or Rocket wallet before deactivating the account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.